FAQ

General

• Why was YIELD App created?
• Who can use YIELD App?
• Why would I use YIELD App?
• Who is behind YIELD App?
• Is YIELD App regulated?
• How do I open an account and start investing?

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Investing

• What type of returns can I expect from being a user of YIELD App?
• How does YIELD App create returns or guarantee the rates it offers better than other exchanges or fund managers?
• What is the product or fund I’m investing into that actually generates the income?
• Who manages this fund?
• What type of assets can I invest into the YIELD App Portfolio or DeFi Alpha Funds?
• Are my daily gains reinvested in YIELD App’s fund automatically?

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Crypto & DeFi

• Can I swap stablecoins for YLD in the platform?
• What’s the difference between Fiat and Stablecoins, what if I don’t own any cryptocurrencies?
• What about tokens or coins, I understand that blockchain companies use these?
• I don’t understand Crypto, let alone DeFi. How do I learn more?

Deposits & Withdrawals

• How do I send funds to my account?
• What is the minimum or maximum I can deposit into my account?
• When will I be able to send funds directly from my debit card or bank account?
• What can I do once my account has funds in it?
• What if I want my funds back and they are invested in YIELD App’s Portfolio?
• What fees do you charge to use the YIELD App platform?

Security & Privacy

• How is YIELD App's wallet insured?
• Are my funds safe?
• How safe are crypto wallets?
• What about fraud or hacking, I’ve read about other exchanges losing user funds?
• Where is my data stored and is it secure?
• Who can see my information?

Identity Verification (KYC)

• In which countries is YIELD App available?
• Why do I need to verify my identity?
• Which documents are required for KYC verification?
• How do I complete KYC level 1?
• How do I complete KYC level 2?
• Why do I need to take a selfie?

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