At Yield App, ensuring the security and integrity of our platform is our highest priority. As part of our commitment to providing a safe environment for our users, we have updated the process for verifying your identity. After signing up and confirming your email, follow the steps below to verify your identity:
Get started:
Once you've signed up and confirmed your email, you will need to do the following steps: provide personal information, provide your residential address and pass identity verification. Please make sure you have the necessary documents prepared. Note: You must be at least 18 years old to successfully pass identity verification and gain access to the features offered by the Yield App platform.
1. Provide your personal info:
Enter your name, last name, and phone number as prompted.
2. Provide your residential address:
Input your current residential address accurately. If you provide us with access to your geolocation, we'll automatically prefill your residential address for your convenience.
3. Let’s begin identity verification:
The identity verification process is facilitated through our partner, the Sumsub verification platform, ensuring the security of the user's journey. Prepare one of the following documents: passport, identity card, or driver’s license.
Now, let's do these three steps to get you verified:
- Identity Document Verification
- Liveness Check
- Address Information Verification
You can continue on the web or use your phone for this step.
Tell us your country of origin and select entity document:
Indicate the country where you hold citizenship or residency, and select the type of document you will be providing for verification purposes. Then, upload your identity document manually or use your phone camera for a quicker process.
Take a selfie:
Follow the instructions to take a selfie for liveness check. If you are using a computer without a webcam, you can continue the verification process with your smartphone by scanning the QR code with your phone camera.
Provide address information:
To verify your residential address choose the option that suits you best, such as utility bills, bank letters, tax assessments, etc. Note: if you previously shared your geolocation in Step 2, you will not need to undergo this step.
Wait for verification:
After completing the steps, please note that verification may take up to 24 hours. We will notify you once the process is complete, granting you full access to the Yield App platform.
By following these steps carefully, you can ensure a smooth and secure verification process on Yield App. Should you encounter any issues or have further questions, don't hesitate to reach out to our support team for assistance.